Privacy Policy

This Privacy Policy explains how BonusClaimVista collects, uses and protects your personal information.

Information we collect

When you use our website or request a quote, we may collect your name, email address, phone number, event details and dietary requirements. We collect only the information needed to respond to your enquiry, prepare a quote or deliver your catering order. We do not collect payment information through this website and we do not track your browsing across other websites.

How we use your information

We use your personal information to prepare catering quotes, confirm bookings, communicate about delivery times and improve our services. If you place a recurring order, we may keep your details on file to make future bookings faster. We do not sell or rent your information to third parties, and we do not use it for advertising purposes.

How we protect your data

Your information is stored on secure servers with access limited to staff who need it for your order. We use encrypted connections, password protection and regular access reviews. Paper records, where used for event planning, are stored securely and shredded when no longer required. In the unlikely event of a data breach, we will notify affected users promptly.

Catering-specific data handling

Because we provide food for events and workplaces, we may collect dietary and allergy information to keep guests safe. This information is shared only with the kitchen staff preparing your order and is deleted after the event unless you request a longer record for future bookings. We treat allergy and health information with extra care and do not use it for marketing.

Your rights

You have the right to access, correct or delete the personal information we hold about you. You can also ask us to stop using your details for direct communication. To make a request, contact us using the details below. We will respond within 14 business days.

Third parties

We may use trusted suppliers for delivery tracking, email hosting or payment processing. These partners are only given the information they need to perform their services and are required to keep it confidential.

Contact us

For any privacy questions, please contact:

BonusClaimVista, 96 Rosslyn St, West Melbourne, VIC 3003, Australia.
Email: bonusclaimvista@gmail.com
Phone: +61 3 0070 4221